FAQ - Frequently Asked Questions

❓ Frequently Asked Questions

📦 How long does shipping take?

We ship your order within 1 to 3 business days.
Delivery time is:

• 3 to 12 business days for the USA & Canada

• 3 to 10 business days for European Union countries
  Tracking information will be sent to you by email once your order is shipped.

🔌 Is Portapixo easy to set up?

Yes! Portapixo is 100% plug-and-play.
No cables, no complicated installation — just connect your device via Wi-Fi, HDMI or USB and start projecting in seconds.

📱 What devices is it compatible with?

Portapixo works with:

• Smartphones (iOS and Android)

• Laptops and tablets

• USB sticks & HDMI-compatible devices

• Gaming consoles (like PS5, Xbox, Nintendo Switch)

💰 What if I’m not satisfied with my order?

No worries — we offer a 30-Day Money-Back Guarantee.
If you’re not happy, you can return the product for a full refund. Just contact our support team at support@portapixo.com.

🛠️ What’s included in the package?

Your Portapixo order includes:

• 1× Portapixo Projector

• 1× Remote control

• 1× Power cable

• 1× HDMI cable

• 1× User manual (multilingual)

💬 Need more help?

Feel free to reach out to us anytime at support@portapixo.com.